Thank you for choosing Avis Regina for your car and truck rental needs.

We are interested in knowing how well we served you. It is important to us that we provide service that exceeds your expectations. Please feel free to leave your comments at the end of the survey.

Please keep in mind that this survey is for customers of the Regina and Moose Jaw locations of Avis. If you have comments for another location you my leeve feedback on the Avis worldwide site by clicking here.


Yes No N/A
1) Was the Avis counter representative pleasant, helpful and efficient?
2) Was the appearance of the Rental Agent to your satisfaction?
3) Did the Rental Agent treat you professionally and courteously?
4) Were you happy with the level of customer service that you received from our staff?
5) Were you offered the option to purchase and other services (loss/damage waiver, personal accident insurance, personal effects protection, or gas service option)?
6) Was the vehicle clean, properly equipped (full of gas, snow brush, etc.) and ready on time?
7) Did you receive the vehicle size that you reserved?
8) Would you return for future rentals?
9) Would you recommend us to a friend?
10) Do you wish to be contacted by the Manager?
11) Did any sources of advertising influence your decision to rent from us? (Check all that apply) No Source Television
Travel Agent Word of Mouth
Corporate Discount Internet
Other
12) Overall how would you rate your rental experience?
1 2 3 4 5 6 7 8 9 10



13) Do you have any corporate discount numbers with Avis? Yes No
   13a) If yes, please enter your Avis Worldwide Discount Number (AWD)
   13b) If no, would you like us to contact you with more detials? Yes No



We are anxious to provide you with quality service, now and in the future.
If you have any comments or suggestions, please share them with us.




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Once again, thank you for renting from us, and for taking the time to complete this questionnaire.

    
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